What to Expect During Your Intake Call

At Stockwell Law Firm, our goal is to help you understand your rights and options when you’ve experienced something difficult at work. The first step in that process is filling out our intake form and then scheduling a 20-minute call designed to determine whether we’re the right fit for your case.

Here’s what you can expect:

It’s a high-level conversation We don’t need to know every single detail of what happened. Instead, we’re looking for a general understanding of your situation so we can assess whether there’s a potential legal claim. If we decide to work together, we’ll go deeper into your story and the evidence.

Please come prepared Because these calls are brief, we recommend taking a few minutes ahead of time to collect your thoughts. Be ready to share a focused summary of what happened and why you believe it may have been illegal. You don’t need to have all the legal terminology, but being organized helps us help you more effectively.

Photo: https://www.pexels.com/photo/photo-of-woman-talking-through-smartphone-while-using-laptop-4064227/

We focus on what was illegal, not just unfair Many of our clients have been through frustrating, painful, and unethical situations at work. Unfortunately, not all of those experiences are illegal. During the call, we’ll ask focused questions to understand whether your situation connects to specific legal protections, such as discrimination, retaliation, or wage violations.

We ask questions for a reason You might be wondering why we’re steering the conversation in a certain direction. That’s because we’re looking for what’s called a legal hook — a connection to an actual law that protects you. This helps us determine if we can take your case and how best to advocate for you.

If we can’t help, we’ll point you in the right direction We don’t take every case, and we’re honest about that. If your situation isn’t one we can help with, we’ll do our best to offer you a referral or resources to support your next step.

We know this process can feel intimidating, but we’re here to help. The intake call is a chance for us to connect, listen, and determine whether we’re the right team to stand with you.